Job Details
Technical Support Engineer
Technical Support Engineer
The Office of Human Resources is accepting applications for a full-time Technical Support Engineer. If you are passionate about having a positive impact on students lives¦apply now to Columbia-Greene!
The Technical Support Engineer reports to the Chief Information Officer and is responsible for the duties described below.
Required Qualifications
- Associate degree in computer science, information technology, or a related field (or equivalent work experience).
- 2+ years relevant experience in a technical infrastructure, desktop support, or similar role.
- Knowledge of network infrastructure components, design, function, and configuration.
- Knowledge of server infrastructure and server OS.
- Technical and operational proficiency solving problems of moderate complexity.
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google apps.
- Good written and verbal communication skills, with a strong focus on customer service.
- Ability to explain technical concepts and train others in non-technical terms.
- Ability to work collaboratively in a team environment.
- Good organizational skills with a keen attention to detail.
- Ability to work independently and as part of a team.
- Ability to manage multiple tasks and prioritize effectively.
Salary $60-$70K will be determined by a variety of factors including experience, education, training/skills and certifications. The College offers a comprehensive benefits package that includes medical and dental insurance, short- and long-term disability, generous vacation and sick leave, paid holidays, pre-tax flexible spending accounts, retirement plans, tax-deferred compensation, as well as employee and dependent tuition waivers. Public Loan Forgiveness for those who meet eligibility.
For full consideration, applicants must submit the following: (1) cover letter; (2) Resume/CV; (3) contact information for three professional references as a single PDF document to: https://rebrand.ly/hrcgcc. Review will begin immediately and continue until it is filled.
Columbia-Greene Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.
The College makes every reasonable effort to ensure equal access to employment opportunities for individuals with documented disabilities. If you require reasonable accommodations for completing the application process, please contact the Human Resources Department at 518-697-6337.
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