Job Details
Senior Infrastructure Manager
Senior Infrastructure Manager
Department: Technology Services
Employment type: Full time exempt, Classified Staff
Position Purpose: As the manager of the Infrastructure and Enterprise Support team, this role manages the complete network, server, telecommunications infrastructure, and use of Enterprise applications at the college to support the college faculty, staff, and students. This includes designing, implementing, managing, securing, and supporting all aspects of the college's infrastructure systems to ensure functionality, upgrades, and a consistent and reliable internet service at all college locations. The role coordinates with the VCCS to ensure continuity of service, designs networking solutions for new locations, and recommends upgrades to existing networking and security infrastructure. Additionally, the role maintains the college server infrastructure, including hardware and software for both on-premises and hosted solutions. The Senior Infrastructure Manager is the primary point of contact for telecommunications needs and vendor interactions regarding infrastructure services, including managing services through the VCCS, VITA, and ISPs. The role also acts as a project manager for various VCCS-level and college-level technology projects, ensuring outcomes are met within scope and defined deadlines. As part of the Technology Services division, this role is responsible for maintaining the college's technology, computers, and associated peripheral equipment, including preventive maintenance and repairs. The Senior Infrastructure Manager also serves as the college-level Information Security Officer in a backup capacity to the Primary ISO assigned through the VCCS, Virtual ISOaaS program. This position supervises 4 direct reports: two Infrastructure Engineers for network and server operations, and two Systems Analysts for enterprise applications. As a member of the Technology Services leadership team, this position may also provide backup support to AVP-CIO, and IT Operations Manager responsibilities.
The Senior Infrastructure Manager reports to the Associate Vice President for Technology Services & Chief Information Officer.
Required Qualifications
- Associate degree in Business, Computer Science, Information Technology, or closely related field or equivalent combination of relevant education, training and experience.
Additional Considerations
- Bachelor's degree or higher in Business, Computer Science, or IT.
- Industry appropriate certifications such as: CCNA, CISSP, HP Aruba Networking Certified, MCSE, Azure Security Engineer Associate, Microsoft Certified Identity and Access Administrator, CCSP, CISM, PCNSA, PCNSE, CompTIA Network+, Server+, ITIL, and PMP.
To view full description and apply online, visit: https://jobs.vccs.edu/postings/80862
Piedmont Virginia Community College is an Equal Opportunity, Affirmative Action Employer.
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