Job Details

Rockland Community College SUNY
SUNY Reconnect Ambassador/Enrollment Navigator (part-time/grant funded)
  • Position Number: 6475299
  • Location: Suffern, NY
  • Position Type: Admissions/Enrollment
SUNY Reconnect Ambassador/Enrollment Navigator (part-time/grant funded)
Up to 20 hours a week
Rockland Community College

The SUNY Reconnect Ambassador/Enrollment Navigator will play a key role in supporting adult learners eligible for the SUNY Reconnect Initiative. This part-time hourly position will assist with targeted outreach, enrollment navigation, application support, and student engagement during non-traditional hours (evenings and weekends). The role is ideal for individuals passionate about increasing access to education for returning and adult students.

Key Responsibilities:
  • Conduct proactive outreach to adult learners, including stop-outs and prospective students, via phone, text, and email.
  • Assist students with the application, FAFSA/TAP completion, and registration processes through virtual and in-person appointments.
  • Participate in evening and weekend enrollment events, advising sessions, and virtual drop-in hours.
  • Serve as a liaison to student support offices (e.g., admissions, advising, financial aid) to ensure wraparound support and referrals throughout their academic journey.
  • Assist in tracking enrollment and participation metrics in alignment with SUNY reporting requirements, maintain accurate contact records and follow-up notes in CRM systems.
  • Collaborate with community and workforce partners to support referral pipelines and awareness of short-term credential and degree programs.
  • Other duties as assigned.

    Required Qualifications:
  • Associate's degree or equivalent work experience; Bachelor's degree preferred
  • Strong interpersonal and communication skills
  • Experience working with adult learners, non-traditional students, or student services
  • Strong organizational and time management skills
  • Comfort with technology, including virtual meeting platforms and CRM systems
  • Availability for evening and weekend hours
  • Hybrid in-person and remote work environment with evening/weekend availability required
  • 2-5 weeknight evenings in-person from 5p-8p & up to 5 hours remote on Sat or Sun, at least 1x/month

    Preferred Qualifications:
  • Bilingual (English/Spanish)

    Starting Salary: $18.00 - $22.00 hour

    Submit Resumes to: https://workforcenow.adp.com/jobs/apply/posting.html?client=rockcc&ccId=19000101_000001&type=MP

    Application Deadline: Search will remain open until candidate is selected however, to ensure consideration resumes should be received by September 1, 2025.

    Rockland Community College is an affirmative action/equal opportunity employer and strongly encourages applications from women, people of color, veterans and individuals with disabilities. Our mission demonstrates a strong public commitment to a diverse and inclusive campus community.

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